Thus, the products are guaranteed safe to use and environment friendly. Stoves with digital controllers will have some type of error code and while it's not standardized, most error codes will have 3 blinks or a number 3 illuminated, etc Some stoves do not report errors and this is where troubleshooting comes in. Most stoves that are suffering from this error and have error reporting will display this as a #2 error. It is the oldest name in stove manufacturing. Called US Stove to order this motor. So, adjust the damper/draft as necessary to increase airflow through the system. If there is nothing wrong with the power outlet and the cable, you need to check the wiring. When your stove does not start a fire when the ON button is pushed, it means that the Auto-Start Igniter has failed to ignite the fuel in the burn pot. Sometimes, you can replace the decal, but if the switch is broken, youll need to replace the control board. If its too close to the hole in the pot, it will restrict airflow and prevent the fire from starting. Ensure youre using good-quality pellets. There is no auger bearing on these stoves. Call our general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100. Ensure the hopper lid is closed securely or the 5500 will not operate. Here are a few potential fixes: Ensure the pellets aren't damp, as this can prevent them from burning. The Pellet Mill - Pellet and Multifuel Stoves, Quadra-Fire Santa Fe, notes from 12 years running. If your stove has a hopper lid safety switch, this switch will be in line with the feed circuit. It turns on the stove and off. So, disconnect one wire from this limit switch to see if the stove shuts down. USSC offers parts replacement for Ashley Hearth pellet stoves. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. Every pellet stove has a sensor to detect proof of fire. These are possible reasons for the blower not running. Some systems have a draft restriction or damper rod. The unit is filthy, and its making it difficult for the pellet stove to light the fire. 90% of the time this switch is the problem and I'm here to show you how to troubleshoo. Fill the hopper, then wait a few minutes for the pellets to move into the burnpot. The Five Biggest Sports Clubs In The World, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. This pellet stove burns a green fuel that is carbon neutral. Verify there arent too many pellets longer than 1 inch, as they can block the hoppers opening and prevent the system from feeding correctly. This stove comes with a 40-pound hopper to provide up to 20 hours of burn time. Hopefully, you can now fix your pellet stove ASAP. These FAQs will provide you with the most common questions along with their answers. Check the low-limit switch. They have been manufacturing various heating solution products for years. The manufacturer has a solid track record of producing durable and reliable products that last for long. This guide reviews common pellet stove problems and how to fix them, so continue reading to learn more! The Ashley Hearth AP5622 wood pellet stove is a modern update to the traditoinal wood pellet stove providing powerful heat up to 2,500 sq ft. Check the heat sensor. There could also be a loss of draft pressure. Harman uses an exhaust mounted RTD probe, Quadrafire uses a burnpot mounted thermocouple, Lennox Whitfields use an optical sensor, most box store brands use a thermal heat resistor, and everybody else uses a thermal snap disc. The firebox, door, and heat exchanger are covered for 3 years. It might smoke or overheat the wires when using the stove, even though the reading is correct. All of Ashley Hearth stoves including the AP130 are EPA-certified. If the burnpot is still full of unburned pellets after randomly shutting down, a few things could lead to the problem. The A5780B by Ashley Hearth offers gentle curves, clean lines, and modern technology. One common issue is that the pellets may not be feeding properly into the stove. Thoroughly clean the burn pot and fuel feed components at least once per ton of fuel consumed. Luckily, when the stove is running, setting a damper is easy. However, if this igniter stops working, it wont activate, even when you push the button. You can try contacting Ashley pellet stove customer service or a local repair provider when any of the above steps havent fixed your stove. If you have extra cash to spend, the kit is a great accessory to add to your purchase, according to the Ashley hearth products pellet stove reviews. Remove all foreign objects from the feed tube. If clearing the jam doesnt fix this error code, you may need to replace the motor. Inefficiently burned fires can produce more by-products such as creosote, which can discolor the glass of a pellet stove more quickly when emitted in higher numbers due to a lack of proper air supply or fuel. Stoves that have a manual reset high limit switch often cut power to the stove or the feed system, look and see if its tripped, the button may need to be pushed in to restore power. Here's what you need to look out for: Low pressure on your auger, so that the pellets feed more slowly into the firepot. Replaces 80606. Airflow can also be hampered by a non-spinning combustion blower or a malfunctioning control board. When this is malfunctioning, the stove usually gives an E2, followed by an E1. Ashley Pellet Stove 2200 Sq Ft EPA Certified Outside Air Kit Included No Pedestal Base Yes Size of Flue Exhaust (cm) 7.62 Size Of Flue Exhaust (in) 3.0 Size of Flue Exhaust (mm) 76.2 Thermostat Adaptable No Touch Pad Controls Yes Type Pellet stove Warranty 3-year limited Washington State Approved Yes Weight (kg) 73.4832 Weight (lbs.) Heres what to look for. Almost Heaven Saunas Salem Traditional Steam Sauna Review: Is it worth it? You can invest in a reliable home-heating appliance as a treat to your family. How To Troubleshoot and Fix Common Pellet Stove Problems Stove & Grill Parts For Less Items Browse By Collection US Stove Company (USSC) Gas Parts Vermont Castings Vexar Grill Parts & Accessories All Cabelas Parts CPG-4000 CPG-6000 Deluxe Twin Oaks Woodcreek Country Smokers All Country Smokers Parts Ironside Journeyman Traveler Voyager Check for air leaks in the system, such as in the door gasket. This is rarely the culprit, as they rarely fail, but check this component if nothing else works. Moisture in the pellets, a defective igniter, or insufficient airflow is the most common problems that prevent a stove from lighting. cap. As the stove cools back down, the feed cycle will reset, unfortunately, there will be no embers to re-ignite the fire. This may help restore the pressure in the house so the stove can exhaust properly. Fuel is having a hard time feeding into the burnpot. Ensure the feed motor is functioning correctly. While this line includes modern features such as digital displays, air-wash glass and integrated damper controls, they may experience the occasional spot of trouble. Take your user manual and double-check your stoves wiring with the provided wiring diagram. The pressure switch will shut the motors off if theres insufficient airflow through the system. A bad igniter often causes the auto-ignition function to stop working. Cause: This can happen when the auger motor has gotten jammed or gone bad. US Stove Ashley EPA Certified 2200 sq ft Modern Wood Pellet Stove 40 lb. Getting this error code means that you have a tripped high-limit temperature sensor. Ensure there arent pellets bridging in the hopper. When you remove the pot, you'll notice two plates, one on either side of the burnpot housing; remove those plates to access the rear chamber, and thoroughly wipe down the chamber. f your pellet stove shuts off after 15 minutes even though pellets are still burning, you likely need to replace the proof of fire switch (POF), also called the low-limit disc switch. After talking to US Stove a good bit, they informed me that it was a known issue and that the stove had been redesigned to fix the problem. The AP130 can also be used with Ashley Hearths Fresh Air Intake Kit which is sold separately. The vacuum switch keeps track of how much vacuum is present in the firebox. When the stove produces a weak flame or a flame that is orange rather than blue, buildup in the burnpot may be to blame. Clean the fan motor to fix this issue. Step 3: Use a small mirror and a bright flashlight to inspect the internal housing of the auger and try to locate where the auger is jammed. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Step 1.2 - Remove the igniter (Figure 2) and unplug it at the connector. Adjust the air-to-pellet ratio and heat settings to correct the problem. They can be used with a particular insert in a fireplace or wood stove. If all else has failed, and you cannot get the stove to shut down, there may be something wrong with the controller. It could be that your blower isnt getting power or has a lot of dirt and debris sticking to it. Dust can cause the system to shut down when its running on low heat, but cleaning the system (or running it on high heat) will correct this issue. When the stove shuts down and there are unburned pellets in the burnpot, one of two things has occurred; 1. For one, you may notice that your pellet stove isn't producing as much heat as it usually does. Dan's diverse professional background spans from costume design and screenwriting to mixology, manual labor and video game industry publicity. All Ashley Hearth Stoves major parts are covered with the warranty. Look for dust accumulation throughout the system. If you have a damper control, make sure that it is not closed. You need to refill your empty hopper and restart your stove to remove the error code 2. Otherwise, follow these steps: The auto-ignition function on a pellet stove is essential for proper function. Save my name, email, and website in this browser for the next time I comment. A vacuum error can occur if an upgraded high speed blower is installed in a Magnum BabyCountryside stove. Obviously, 25 lbs hopper was quite good in the 2000s. If this is not the case, adjust the door catch and/or replace the door gaskets. Everything seems to be okay there are pellets in the hopper, the stove is plugged in, and there are no apparent issues. If your stove struggles to regulate its temperature, try the following repairs: Sometimes, your stove might not start at all. In case, you have any questions, leave us a comment below. If the hopper is full, check it for moist, wet or dirty pellets and replace them with fresh, dry, clean pellets. Check the proof of fire switch for proper function. You might notice the stove releases bursts of cool air, sometimes when the system initially starts or maybe intermittently throughout the operation. Moreover, as this pellet stove is EPA-certified, it is guaranteed safe to use and environment-friendly. Hopper . To solve error code 1, you can start by making sure there is enough ventilation in the room. Failure to follow these instructions could result in property damage, bodily injury, or even death. Learn more, Facebook II Twitter II Pinterest II Linkedin. The A5780B can heat up rooms up to 2200 sq. For everyone's safety, follow all Installation and Operating Directions. On top of that, a malfunctioning system can present a fire hazard. Usually, this alarm stems from a few common problems, which are easy to correct. So, remove the jumper or TSTAT wires to see if it remedies the problem. Examine the exhaust system and clean it if necessary. It produces 68,000 BTUs to heat up to 1,200 square feet. For screen reader problems with this website, please call 1-888-827-4223 or Email Us. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. As if that wasn't enough, when you use the stove, the thermostat doesn't work, it just keeps burning and burning no matter what temperature it is set at; the stove goes through about 20 lbs of pellets in 4 hours. How many bags of pellets do you burn a day? For excess ash, use an ash vacuum, if available. If the plate is upside down, the stove will not feed pellets correctly. 10. Perhaps your pellet stove fires up usually and efficiently builds a crackling fire, but after a while, it randomly shuts down. This will also wear out the motor. Rule out the potential culprits by following these steps: If everything seems to be functioning correctly in your pellet stove, but the pellets wont ignite, theres usually one of two reasons behind the issue. Straightforward Solutions If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing "A" on the display, make sure the door is securely closed. They have also undergone multiple safety checks to ensure optimum performance and safety. The Heat Isn't As Hot As It Should Be. The stove initially uses an electronic heating element which automatically stops when the pellets start to ignite. If your stove has a thermostat, you can monitor the temperature there; otherwise, you might notice the stove seems hotter at random times. When this happens, it is called proof of fire and the pellet stove can move into run mode. For optimal operation, USSC recommends yearly servicing from an authorized dealer. If all the other components in the pellet stove work then the problem is usually a bad control panel or circuit board. Step 1: Press the OFF button on the stove. As with any complex machine, understanding how a pellet stove works will give you a much better chance of being able to fix any problems you come across. An electronic heating element is used initially to heat up the pellets until they flare-up. Mama always said, 'a clean stove is a happy stove!' First and foremost, start with a clean stove. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Ashley Hearth stands by the principle Quality and Value. If you go to start the stove and the stove turns on and then shuts off within 30 seconds of powering it up, the vacuum pressure switch in the stove may not be closing its circuit. Verify the igniter rod is positioned correctly. To request service, call USSC. This control board delivers a set amount of fuel to the burn chamber. Your email address will not be published. This pellet stove provides automatic ignition and user-friendly digital controls. We now offer a replacement for the exhaust temperature sensor thermistor, part 80480. 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